American Express Serve

American Express Serve Review

I have been a member of American Express Serve for over 5 years, and it has been nothing but issues. | From unauthorized transactions, to locking up my card for “Fraudulent Activity” This company is a joke. They dont know whos doing what and when, They cant ever keep their story staight. You call customer service to complain and get the typical “We are sorry for the inconvience” or they just blindly transfer you to the queue for AMERICAN EXPRESS (which is a seperate division and cannot access your account) | They charge ridculous fees, say they are open 24 hours a day and yet you can never get an agent overnight (I work 3rd shift so thats when Im awake) Supervisors seem non existant, and their Consumer Care division, doesnt give a d**n. | This is the WORST company in the world to deal with and I HIGHLY advise you find another card provider.

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