DoubleU Casino

DoubleU Casino Review

I have been a user of DoubleU Casino since June of 2014 and play regularly and like many, I win sometimes but the odds usually are such that I lose much more than I win. My habits are usually to bet big and continue doing so in hopes of getting a large residual pool of chips (virtual currency required to play that has no withdrawal value and cannot be exchanged for other goods or services). | The chips are strictly used for entertainment and you get a certain amount free each day but not enough to be competitive with other players. So chip packages can be purchased for sums that go up to 1000’s of dollars. I am actually classified as a Diamond VIP which means nothing other than you have spent a lot of time and money playing on this site. Only chip discount coupons and increased daily free chips as well as a special VIP casino are received as perks. | On October 7, 2014 I logged in like normal, began playing their new video poker game which is a favorite of mine although when the jackpots are large the odds become impossible. I am quite adept at this game and have gotten jackpots which were repeated twenty times in one round of 500 hands. SO when I won a series of jackpots I began my normal routing of increasing my bets. But I was super lucky today because I was up to the trillions of chips level in no time. A friend was visiting and also was experiencing this same major streak of big wins. | Something which troubled me however was the each time I won amounts in excess of 1.3 trillion, I was automatically disconnected from the server and had to log in again. This happened several times and when such an event occurs, the user loses those chips and are not made whole because their “network connections” are bad. This is a resourding citation of their support group. If erriors occur the user is usually just out the chips. So up login the 4th time, I was reset to 197,000,000,000 (197 billion chips) which was way less than I had won but it is a significant win so I went about playing other games and slots. | The video poker machines were inaccessible so an apparent malfunction had occured IN FAVOR of the Users of DoubleU Casino. A few minutes later I was playing and my chips were reset from 197 billion to 40,000 and so I sent an email inquiring as to the reason. My cousin and his friend who also play were present as well and two of us were reset in this manner but my cousin was not. My e-mail inquired as why my chips were removed and the response I got which is below was unbelievable. In my e-mail I included their stated policy aginst reimbursing for chips removed: See Below | 10. Reimbursement Policy | “Reimbursement” means a compensation for damage or loss in in-game currencies and goods, including but not limited to chips, Premium/VIP membership period and gift, daily free spins (“items”).

Read More Reviews and Complaints

  1. Josphine Nuvallie
    June 16, 2020
  2. Liane Hagemeyer
    June 16, 2020

Rate and Write a Review on DoubleU Casino