Faulty equipment, horrible customer service. Untrained techs, calls never returned, equipment speaker yelling phone in danger for three days. Grandpa is 83?with cancer,, it scared him upset him. He did not eat or sleep for days. He became distraught. His health suffered. Caused his phone line to not work, oncologist not able to reach him, put his health in danger. Trying to end service with refund no calls returned, have been hung up on yelled at, and again no returned call.