Report Filed: TOYOTA DEALERSHIP KENNESAW GA SERVICES DEPT RIP OFF SERVICE KENNESAW Georgia!!
Do not go into this dealership without taking a picture of your car before you leave it. So, you will have prove to take to court for your repairs. They will tell you that they will look at you car at no cost. But they will not release you car until you pay them. I take my car to Toyota at 2111 Barett Lakes Blvd, Kennesaw Ga. , after I had called and explained my problem to the service person. He indicated that I should bring my car in and have them look at it and that it would be no cost for them to check it out. I take my car in and call back later to find out what was wrong with my car. The gentlemen give me a long list of problems, but could not indentify the problem, that I had called about. So I told him that I would pick my car up. But little did I know, that they would hold my car until I paid for some type of service. I request to speak to the General Manager and explained what happen. He was not very helpful, I explained to him that the other Toyota dealership in the area was half the cost for service. He told me that, I should have taken my car to the other dealership. I also found out that a part was broken on my car that was not broken before it arived there. I showed the Service Manager pictures of my car before it arived. He continued to denied the damages. So, Now I have a bill that I never consent too. I have other broken part on my car, that I did not have before taking it to this dealer. And no one willing to resolve this matter. BEWARE OF THIS DEALERSHIP Japan can make a great car, Its to bad we can not even services the car. ” honestly.”””